Customer_Success_Team_Tank_Utility

Tank’s new Customer Success team drives ROI for customers in three key steps

With lots of companies offering tank monitoring solutions, it’s hard to know which to choose. Do you select based on lowest cost, best connectivity for remote locations, or customer service? At Tank Utility, we’re raising the bar. We created a Customer Success team to partner with our clients one-on-one, empowering them to  hit their goals […]

Man Scratching His Head In Confusion

3 Reasons Why Tank Monitoring Fails (and Ways to Avoid Them!)

As a propane marketer, the strategy of using propane tank monitoring for your business is just as important as the tank monitors you choose to buy. This post will share the 3 most common mistakes propane marketers make with tank monitoring and recommendations to ensure your tank monitoring investment actually delivers business savings. #1 You […]

Tank Monitor Dashboard

5 Key Team Members To Secure Tank Monitoring Buy-In From

You’ve finally pulled the trigger. After months, maybe even years, of thinking — numerous product demos, number crunching, and negotiating, you’ve selected your tank monitor partner. The right one of course (check out tips from JP Carroll and Schagrin!) Now what? This is a crucial moment. Most tank monitoring projects fail not due to the […]

Propane Tank Run Out

What Happens if I Run Out of Propane?

What Happens if I Run Out of Propane? Propane is a natural gas that is known by consumers for its waste reduction and affordability when compared to electricity or other fuels. When used properly it is a safe natural substance. However, like all types of energy, it has the potential to be hazardous when improperly […]

Verizon Tank Monitor Coverage

Which 4G Network Provider is Best for Your Tank Monitors?

When evaluating tank monitoring solutions, it’s important to understand how they connect and transmit accurate, real-time data to your software portal. Because we all know that without consistent and reliable connectivity, the data measured by the device is useless. What does all this mean? The network that connects the devices is integral! We recently wrote […]

The Fuel Delivery Problems - Balancing Efficiency with Run-Outs

Which Customers Should Have Propane Tank Monitors?

When should I fill a customer’s tank? This is the fuel delivery conundrum in a nutshell. If you deliver too early or often, you can leave margin on the table for the customer with inefficient drops. If you wait too long, you may decrease your truck rolls but increase the likelihood that a customer runs […]

The Fuel Delivery Problems - Balancing Efficiency with Run-Outs

6 Propane Customers That Need Tank Monitoring

Competition for propane customers is fierce, however, it’s not just the product that customers buy but the relationship. It’s no secret that customer stickiness is measured on this relationship and it hinges on transparency and delivery on the promise of “we will keep you full!” Fail that and you’ll experience churn. Succeed and you’ll see […]

Propane Digital Trends

3 Digital Business Trends Hitting Propane Marketers

As always, NPGA Southeastern is one of the premier events for propane marketers to learn about best practices, network with other propane retailers and test out new and emerging technologies to help their propane businesses become more efficient, attract and retain more customers and in the end, make more profit at the end of each […]