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Offline Alert Email

Managing Tank Monitors: Offline Alerts and Device Health

Managing all of your monitored tanks is easy with Tank Utility’s tools for fuel suppliers. There are two key features in our Operations Portal app just for tank monitor device management: Portfolio Alerts for Offline, Deployment, and Threshold and the Device Health Icon. Here’s how you can take advantage of these two features immediately to be more […]

Unwilling Will-Call Customers with a Propane Pool Heater

The Unwilling Will-Call

In a previous post, we looked at an aspect of the propane customer experience around customer demands for more control. The other side of that is a customer that wants to be more hands-off. Consider a couple of propane customers like these that you may know: Suburban homeowners, husband and wife with 3 kids, a […]

Propane Fireplace

Customizing The Propane Customer Experience

Is there such a thing as the “propane customer experience”? You better believe there is. And if you’re not the one thinking about it, then one of your competitors definitely is. We’re not going to try help you define the entirety of your propane customer experience (from sign-up and installation to service and billing, there’s […]

I’ve never had a propane run-out. Why do I need a tank monitor?

I’ve got a bunch of propane appliances at my home. I use it for space and water heating, my stove in the kitchen is propane, I have a backup generator, a pool heater in the back yard, and my clothes dryer is connected too. My tank is massive, I’m already on automatic delivery, and I’ve […]

Tank Monitoring Benefits to Propane Suppliers and Customers

Who benefits more from tank monitors – fuel suppliers or homeowners?

We’ve written in the past about different types of propane users and their tank monitoring benefits – homeowners with pool heaters, commercial agricultural greenhouses, backup generators, second-homes, harware stores with 20# BBQ refill stations, and restaurants & the hospitality industry. In those articles we talk mostly about what the fuel supplier gets out of using […]

Generac-Tank-Utility-Propane-Tank-Monitoring

Generac Propane Tank Monitors from Tank Utility

We’re so proud to partner with Generac to provide propane tank monitors to homeowners with backup generators! Having a backup generator can increase your peace-of-mind that your family will always have power but only if you have fuel in your propane tank. Tank Utility helps Generac ensure propane generators stay running with our Wi-Fi enabled propane tank monitors […]

Generac Propane Generators

Tank Utility helps Generac ensure propane generators stay running

Re-printed announcement from Generac and Tank Utility Fuel Tank Tech Ensures Propane Generators Stay Running Tank Utility lets homeowners monitor propane tank levels from their smartphones WAUKESHA, Wis. — With as many as 40 percent of all home standby generators installed around the country running on liquid propane (LP) fuel, homeowners need to ensure that their […]

Device Health Icon

Operations Portal: Device Health Icon

The information from a propane tank monitoring system can help a fuel supplier better schedule deliveries and prevent customer run-outs. You can check an individual customer tank level anytime from miles away. Once you’ve deployed 100’s or 1,000’s of tank monitors like some Tank Utility users, the challenge becomes seeing a global view of all of […]

Portfolio Alerts

Operations Portal: Portfolio Alerts for Offline, Deployment, and Threshold

Setting up user alerts is critical to fully take advantage of a propane tank monitoring system. Tank Utility’s Operations Portal provides the ability to set up alerts either individually, monitor by monitor; or globally for the full portfolio of devices. At the portfolio level, operators can set up alerts and assign users ahead of deploying […]